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While small- and medium-sized businesses (SMBs) may not have the same resources at their disposal as larger businesses, SMBs still have the same advanced technology needs. That’s where Concerto Networks comes in. Every day we help SMBs work better, smarter, and more efficiently by utilizing the best computer and communications systems for their needs. We’ll help you choose, install and maintain the technology that is right for your business, and offer a comprehensive suite of technology solutions so that you can focus on your business, secure in the knowledge that your business technology is working for you.
PC/Server and Network Maintenance and Administration
Our Simple Office® Support managed services plans provide proactive, preventative maintenance on your PC’s and servers, including Windows updates, security patch management, antivirus and anti-spyware protection, temporary file removal, error monitoring and alerts, and more. Our low-cost monthly plans reduce downtime and help to ensure that your hardware and software are functioning at their optimal level, as well as aid in closing security gaps in your network.
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PC/Server Troubleshooting
When the inevitable issue arises on PC and server hardware and software, Concerto Networks technicians can troubleshoot and resolve these issues to get you back up and running as soon as possible. Many issues can be resolved remotely, eliminating the need for on-site visits and facilitating a quick resolution to your problem. Emergency response service is also available upon request.
Data Backup and Recovery
A data backup solution is critical for any business. Concerto Networks offers a range of on- and off-site data backup options for your business, from low-cost, secure, online back-up to a complete solution with near real-time backups, on-site virtual server and a complete server image which can be used to do a “bare metal” restore in the event of a server failure.
Business Continuity and Disaster Recovery Planning
Every business, regardless of size, should have a clearly defined business continuity and disaster recovery plan that can be executed on a moment’s notice. Business technology is a key component of any business continuity and disaster recovery plan. Using industry best practices, Concerto Networks can work with your business to develop a plan so that your work can continue in the event of a disruption. Staying connected with access to necessary files and work material is crucial, and Concerto Networks can help your business develop a plan that will keep your business functioning.
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Hosted Exchange Email
Microsoft Exchange is the email platform of choice for businesses to facilitate communication and collaboration. The Exchange server powers the full collaborative functions of Microsoft Outlook, including group calendars, contacts and file-sharing. While hosting an Exchange server in-house is often cost prohibitive for small businesses, Concerto Networks offers a Hosted Exchange solution to allow small- and medium-sized businesses to take advantage of the benefits of Microsoft Exchange, at a fraction of the price, without the upfront costs of server hardware and licenses.
Small Business Phone Systems
TalkSwitch is the all-in-one, owner-friendly phone system for small business. All TalkSwitch systems come standard with auto attendants, hold music, voicemail to email and more. As a TalkSwitch Authorized Reseller, we’ll help you choose, install and configure the system that is right for your business. Whether you have VoIP or traditional phone service, a single user or many extensions, Concerto Networks can provide a seamless TalkSwitch installation, with systems starting at just $695.
Policies and Procedures Development
As any business grows, it becomes increasingly important to develop IT policies and procedures to govern how business technology is used in the organization. Concerto Networks can assist your business with development of policies including acceptable use and data security.
PC/Server Hardware and Software Purchasing Guidance
As your business grows and changes, so do your IT hardware and software needs. Concerto Networks provides purchasing assistance to guide you through the process of evaluating and choosing the right technology equipment for your business. We will utilize our extensive knowledge of the latest available technology, and we will leverage our strategic partnerships to make sure that you get the best value for your dollar.
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